OIT released Xwin 9.1 on Tuesday, April 1. The updated version fixes several bugs identified in v9.0.

You can download the updated release here.

Pratt Community,

Currently, as of 6:00pm 2/19/08, the Pratt Email server is not receiving incoming emails. This affects all email addresses ending with @pratt.duke.edu. We are handling the situation and will report back when the server is up and running. Thank you for your understanding.

Pratt IT Helpdesk

ECE Community,

At approximately 1:30 p.m., Saturday, January 26th, the ECE mail server began experiencing difficulties processing incoming mail. The root cause appears to have been a failure on the part of the spam and email processing subsystem, amavis. As a result of this failure, incoming email was not delivered to user accounts, and the incoming message queue became congested with unprocessed mail.

Systems staff are normally made aware of failures by email and pager. Unfortunately, the nature of the failure, in part, affected the ability of systems staff to be notified.

Systems staff became aware of the issue at approximately 11 a.m. Sunday, January 27th. At this time, the amavis subsystem was repaired and restarted.

Attached is a dCal Training Manual written by OIT that they shared with Pratt IT. It is the most thorough step-by-step document we have found so far and we thought we would share it with you.

Attached is the 24 page .pdf - - we realize it says "not for use after May 2007," however it will still provide accurate information.

Pratt IT has been working the last couple of months on creating a new website to better meet the needs of our users. This site is designed to give Pratt users relevenant information to what technology and support is available to them @ Pratt. The site contains resources which outline services provided by Pratt for faculty, staff, and students. The site also contains an expanding section of Frequently Asked Questions, where you can find answers from setting up an email client to using the AV in Mumma Commons.

We encourage you to become familiar with the site and check back often for the latest updates from Pratt IT!