Pratt Information Technology

Staff Listing

Get Help!

Pratt IT Help Desk: email help@pratt.duke.edu

Pratt Audio-Visual: email Pratt-av@duke.edu

Note: Sending an email to these addresses opens a ticket of low priority with that particular group.  For urgent and time-sensitive issues, please call the Help Desk rather than emailing your request or submitting it via the Web.

Help Desk Support

•Phone: 919-660-5400

•Location: Teer 413

DUNK Web Submit (select Pratt IT Support from the Support Group drop-down list)

For urgent and time-sensitive issues, please call the Help Desk rather than emailing your request or submitting it via the Web.

Help Desk Hours

Help Desk hours are 8:00am to 5:00pm Monday through Friday.

Pratt Help Desk Support Policies