Pratt Information Technology
Staff Listing
Get Help!
Pratt IT Help Desk: email help@pratt.duke.edu
Pratt Audio-Visual: email Pratt-av@duke.edu
Note: Sending an email to these addresses opens a ticket of low priority with that particular group. For urgent and time-sensitive issues, please call the Help Desk rather than emailing your request or submitting it via the Web.
Help Desk Support
•Phone: 919-660-5400
•Location: Teer 413
DUNK Web Submit (select Pratt IT Support from the Support Group drop-down list)
For urgent and time-sensitive issues, please call the Help Desk rather than emailing your request or submitting it via the Web.
Help Desk Hours
Help Desk hours are 8:00am to 5:00pm Monday through Friday.