Pratt Information Technology

Getting Help

To request assistance, e-mail help@pratt.duke.edu. Sending the e-mail will open a ticket of low priority for you in our ticketing system, Support@Duke. For urgent and time-sensitive issues, please call or stop by the Help Desk.

Pratt IT Help Desk Information

Pratt Help Desk Support Policies

Pratt Audio-Visual Information

Pratt Audio/Visual Support Policies

Help Desk Hours

Help Desk hours are 8:00am to 5:00pm Monday through Friday.

Staff Listing