Pratt A/V and Multimedia

SUBMIT A SERVICE NOW HELP TICKET

  • Email: pratt-av@duke.edu
  • Send an email with your service request and a ticket will be created for you.

NOTE: This email address is only to be used for creating Help Tickets not for general correspondences

Pratt Audio-Visual

Panopto Enabled Rooms

  • Teer 106 | Teer 115 | Teer 203
  • FCIEMAS Schciano A 1464 | FCIEMAS Schciano B 1466
  • Hudson 115a | Hudson 125 | Hudson 207 | Hudson 208

Panopto Lecture Capture Requests

Please include the following information when requesting a class or seminar recording:

  • Start Date / End Date:
  • Start Time / End Time:
  • Days of the Week:
  • Course Number & Name OR Event Name:
  • Course Section Number:
  • Location :: Classroom Name Or Number:
  • 4 Digit Course Code:
  • Allow students access to the recording:
  • RSS link for Sakai: Yes or No:

Duke Campus Panopto Sites and Contacts

URL: https://duke.service-now.com/kb_view.do?sysparm_article=KB0023406

Web Conferencing Enabled Rooms

Fully Intergreated rooms that allow for the classroom PC host the meetings.
The classroom PC will have access to room microphones and cameras.
Duke supported applications: WebEx or Zoom.

  • Teer 106 | Teer 115 | Teer 203
  • FCIEMAS Schciano A 1464 | FCIEMAS Schciano B 1466
  • Hudson 115a

Classroom & Auditorium Reservations

Reservations made via 25Live

Mobile Video Conferencing

Cisco Jabber Video
https://oit.duke.edu/what-we-do/applications/jabber

Pratt AV Services & Equipment to Lend

Services

  • Recording for Classes, Seminars & Events
  • Web Conferencing Support
  • Multimedia Production
  • Classroom Troubleshooting & Maintenance
  • Video Conferencing: Teer 304
  • AV Consulting for classrooms & conference rooms
  • Equipment purchasing

Equipment to Lend

  • CISCO IP Conference Phone
  • USB Speaker Phone
  • Projector
  • Web Cam
  • Public Address System (PA)

Pratt A/V Links:

After Hours Audio/Visual Support: Duke Tech Services

DUKE TECH SERVICES

URL:: http://events.duke.edu/production/Technical_Services.php
Email :: techsvcs@duke.edu
Phone:: (919) 660-1731

After submitting a request to Duke Tech Services you should receive a response within 24 – 48 hours.

For most events Duke Tech Services asks for at least one week of lead time but the actual results may vary, so something scheduled for tomorrow that they can make happen, may get a positive response.