Pratt A/V and Multimedia

SUBMIT A SERVICE NOW HELP TICKET

  • Email pratt-av@duke.edu
  • Send an email with your service request and a ticket will be created for you.

NOTE: This email address is only to be used for creating Help Tickets not for general correspondences

Pratt Audio-Visual

 

Panopto Lecture Capture Requests

Please include the following information when requesting a class or seminar recording:

  • Start Date / End Date
  • Start Time / End Time
  • Days of the Week
  • Course Number & Name OR Event Name
  • Location :: Classroom Name Or Number
  • 4 Digit Course Code
  • Allow students access to the recording:
  • RSS link for Sakai: Yes or No:

Add Panopto RSS to Sakai

URL: https://support.sakai.duke.edu/tag/panopto/

 

Classroom & Auditorium Reservations

Reservationsbe made via 25Live

Mobile Video Conferencing 

Cisco Jabber Video
https://oit.duke.edu/what-we-do/applications/jabber

 

Pratt AV Services & Equipment to Lend

Services

  • Recording for Classes, Seminars & Events
  • WebEx Support
  • Multimedia Production
  • Classroom Troubleshooting & Maintenance
  • Video Conferencing: Teer 304
  • AV Consulting for classrooms & conference rooms
  • Equipment purchasing

Equipment to Lend

  • CISCO IP Conference Phone
  • USB Speaker Phone
  • Projector
  • Canon HDV HV20  Video Camera
  • Canon SX120 Digital Camera
  • Public Address System (PA)

Pratt A/V Links:

 

After Hours Audio/Visual Support: Duke Tech Services

DUKE TECH SERVICES

URL:: http://events.duke.edu/production/Technical_Services.php
Email :: techsvcs@duke.edu
Phone:: (919) 660-1731

After submitting a request to Duke Tech Services you should receive a response within 24 – 48 hours.

For most events Duke Tech Services asks for at least one week of lead time but the actual results may vary, so something scheduled for tomorrow that they can make happen, may get a positive response.