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Endpoint Management

In order for our department comply with Duke's endpoint security policy, BigFix and CrowdStrike must be installed on Pratt Macs and PCs. These clients should be installed ASAP. Computers that are not in endpoint management will be put on a network blacklist.


For PC: Download the PC installer, extract the .zip folder contents, double click "setup.exe" and follow the installation wizard.

For Mac: Download the Mac installer, extract the .zip folder contents, and follow the instructions in the included text file.

Click here for the PC BigFix installer

Click here for the Mac BigFix installer

You will also need to install CrowdStrike. PC and Mac installers can be found here:

CrowdStrike Installer


Installation should only take a few minutes to complete, and no reboot is required.

More information about the Duke endpoint security policy can be found here:


If you have any questions, or would like us to install it for you, please call our central line (919) 660-5400, or submit a help request to "help@pratt.duke.edu".